Are you a recent graduate looking to break into the BPO industry? You’re not alone—and you’re in the right place.
As of 2024, Mysore has quietly positioned itself as one of the most promising Tier-2 cities in India for freshers looking to launch their careers in Business Process Outsourcing.
In fact, according to NASSCOM, Tier-2 cities are seeing more than 20% annual growth in BPO hiring as companies spread beyond metros.
With its growing IT parks, business-friendly environment, and a strong emphasis on digital infrastructure, Mysore offers something unique: real career opportunities without the stress or cost of a big metro.
In this guide, we’ll explore the top BPO companies hiring freshers in Mysore, the skills you’ll need, and how you can stand out in your applications.
Why Choose Mysore for a BPO Job?
Mysore, the cultural capital of Karnataka, has evolved into a modern tech and services hub while maintaining its calm, livable atmosphere. For freshers, that’s a rare combination.
Here’s why Mysore is an attractive city for BPO jobs in 2024:
- Lower cost of living than cities like Bangalore or Hyderabad
- Expanding IT and BPO infrastructure
- Government support through smart city and skill development initiatives
- Less traffic and better work-life balance
- Availability of large campuses like Infosys and emerging tech parks
Whether you’re from Karnataka or relocating from another state, Mysore provides a soft landing and a professional environment to begin your journey.
Top BPO Companies in Mysore Hiring Freshers in 2024
Here’s a curated list of top BPO firms currently recruiting in Mysore. These companies offer roles in customer service, backend processing, technical support, and more—perfect for those just starting out.
1. Infosys BPM
Location: Infosys Campus, Hebbal
Overview: Infosys BPM is one of the largest BPO employers in the country and has a major presence in Mysore. Known for its structured training programs, global projects, and fresh graduate onboarding, it’s an ideal first employer.
Roles Offered:
- Customer Support Executive
- Data Processing Assistant
- Finance and Accounting Support
Eligibility:
- Any graduate (BCom, BA, BSc, etc.)
- Good communication and computer literacy
Highlights:
- On-campus accommodation and meals during training
- Growth-focused career paths
- International exposure opportunities
2. Wipro BPO
Location: Near Hootagalli Industrial Area
Overview: Wipro is a tech and services giant with a strong BPO division. It hires freshers regularly through campus drives, job fairs, and walk-ins.
Roles Offered:
- Voice and Non-Voice Support
- Finance Operations
- HR and Backend Processing
Eligibility:
- Graduates from any stream
- Fluency in English; basic typing skills
Highlights:
- Hybrid and work-from-home options for some roles
- Certification training and career mentorship
3. Straive (formerly SPI Global)
Location: Rajiv Nagar, Mysore
Overview: If you’re interested in content management and publishing, Straive is a strong choice. It specializes in content outsourcing for educational, legal, and research sectors.
Roles Offered:
- Copy Editor
- Content Analyst
- Data Conversion Executive
Eligibility:
- BA/BSc/BCom or equivalent
- Strong command of written English
- Attention to detail
Highlights:
- Mentorship programs
- Flexible work hours
- Ideal for those looking to enter editorial or publishing careers
4. Mphasis
Location: Hebbal Industrial Area
Overview: Mphasis operates in ITES and BPO verticals and frequently conducts fresher recruitment drives in Mysore.
Roles Offered:
- Technical Helpdesk Support
- Back Office Executive
- Customer Service (Voice and Chat)
Eligibility:
- Fresh graduates (technical or non-technical)
- Multilingual skills (Kannada, English, Hindi) preferred
Highlights:
- Paid training with certifications
- Good shift allowances
- Employee mobility programs
5. Excelity Global
Location: Bannimantap, Mysore
Overview: A growing name in HR outsourcing and payroll services, Excelity Global offers focused roles for those interested in human capital management.
Roles Offered:
- Payroll Executive
- HR Operations Assistant
- Data Entry Operator
Eligibility:
- Preferably BCom, BBM, or HR specialization
- Accuracy and Excel proficiency
Highlights:
- Performance-based incentives
- Regular upskilling opportunities
- Small team culture with fast career progression
What to Expect from a BPO Job as a Fresher
Here’s a quick breakdown of what your day might look like depending on the process you join:
Voice Process: Handling inbound or outbound customer calls, resolving queries, or guiding clients through services.
Non-Voice Process: Working through chat, email, or backend platforms; includes data entry, content moderation, and transaction processing.
Technical Support: Providing software or hardware support to customers, often via call or remote access.
Most companies offer structured onboarding with classroom-style and on-the-job training. You’ll pick up real-world business skills in communication, time management, problem-solving, and client handling.
Key Skills Companies Look for in Freshers
To increase your chances of getting hired in a BPO company in Mysore, focus on building the following skills:
- Fluent spoken and written English
- Typing speed of 30–40 words per minute
- Familiarity with Microsoft Office and basic computer operations
- Active listening and empathy
- Time management and stress handling
- Willingness to work in rotational shifts
Bonus skills: Knowledge of CRM tools, basic troubleshooting, or prior internships in customer service.
Tips to Get Hired Faster as a Fresher
Entering the job market for the first time can feel overwhelming. Here’s how to improve your chances of landing a BPO role:
- Tailor your resume for BPO roles by emphasizing communication, teamwork, or part-time jobs
- Prepare for interviews by practicing mock calls and voice modulation
- Attend job fairs, campus drives, and walk-ins regularly
- Create a LinkedIn profile and follow companies hiring in Mysore
- Set up job alerts on platforms like Naukri, Shine, and Indeed
- Consider doing short-term certifications in customer service or business communication
Trends in BPO Hiring in Mysore – 2024 and Beyond
According to the latest NASSCOM reports, tier-2 cities like Mysore are witnessing over 20% annual growth in BPO hiring, as companies expand beyond metros to cut costs and find untapped talent.
Key trends in 2024 include:
- Hybrid onboarding and remote work options
- Increased demand for multilingual candidates
- AI-assisted processes, making soft skills even more crucial
- Entry-level training programs funded by employers
This is great news for freshers—it means companies are willing to train from scratch and are actively investing in first-time employees.
Conclusion: A Promising Start in Mysore’s BPO Industry
Starting your career in the BPO sector in Mysore is more than just a job—it’s your gateway into the world of professional communication, global client service, and long-term growth.
With companies offering training, mentorship, and clear career progression, there’s never been a better time to apply.
Whether you’re from Mysore or planning to relocate, the city offers a peaceful yet ambitious environment to take your first corporate steps.
Ready to begin?
Check current openings on platforms like Naukri, LinkedIn, or directly through company career pages.
Your first job could be just one application away.
