Top 10 BPO Companies in Hyderabad Based on Employees in 2024

In the bustling city of Hyderabad, the BPO (Business Process Outsourcing) industry thrives in 2024. Known for its skilled workforce, cost-effective operations, and technological innovation, Hyderabad has become a hub for BPO companies. In this article, we will explore the top 10 BPO companies in Hyderabad based on employee counts in 2024, shedding light on their service contributions and why Hyderabad remains a prime location for BPO operations.

  1. Deloitte Business Solutions Pvt. Ltd.

  • Number of Employees: 10,000+

Deloitte Business Solutions Pvt. Ltd. leads the pack in Hyderabad with a workforce exceeding 10,000 employees. This global giant offers various BPO services, including finance and accounting, human resources, and customer support. Their commitment to technological innovation ensures seamless operations.

  1. Tata Consultancy Services (TCS)

  • Number of Employees: 8,000+

TCS, a renowned name in the IT and BPO sector, employs over 8,000 professionals in Hyderabad. Their BPO services range from customer support to data processing. TCS’s commitment to quality and data security makes it a preferred choice for global clients.

  1. Accenture Solutions Pvt. Ltd.

  • Number of Employees: 7,500+

Accenture Solutions Pvt. Ltd. stands strong in Hyderabad with over 7,500 employees. They offer diverse BPO solutions, including customer support, human resources, and digital services. Their global presence ensures a wide range of opportunities for employees.

  1. Genpact India Pvt. Ltd.

  • Number of Employees: 7,000+

Genpact India Pvt. Ltd. plays a pivotal role in Hyderabad’s BPO landscape, with over 7,000 employees. Their services span finance and accounting, procurement, and IT support. Genpact’s commitment to data-driven solutions is a crucial driver of their success.

  1. Infosys BPM Limited

  • Number of Employees: 6,500+

Infosys BPM Limited, with over 6,500 employees in Hyderabad, offers a comprehensive suite of BPO services, including customer support, procurement, finance and accounting. Their emphasis on technology and innovation enhances operational efficiency.

  1. Wipro Limited

  • Number of Employees: 6,000+

Wipro Limited is a significant player in Hyderabad’s BPO sector, employing over 6,000 professionals. Their services encompass customer support, finance and accounting, and IT support. Wipro’s global reach ensures a dynamic work environment.

  1. IBM India Private Limited

  • Number of Employees: 5,500+

IBM India Private Limited boasts a workforce of over 5,500 employees in Hyderabad. They provide various BPO services, including technical support, data analytics, and customer care. IBM’s commitment to innovation drives its excellence.

  1. Cognizant Technology Solutions India Pvt. Ltd.

  • Number of Employees: 5,000+

Cognizant Technology Solutions India Pvt. Ltd. stands tall with over 5,000 employees in Hyderabad. Their BPO services encompass customer support, digital solutions, and IT services. Cognizant’s focus on innovation and client satisfaction is unwavering.

  1. HCL Technologies Ltd.

  • Number of Employees: 4,500+

HCL Technologies Ltd. is a critical player in Hyderabad’s BPO industry, with a workforce exceeding 4,500. Their services range from customer support to IT infrastructure management. HCL’s commitment to technological advancement drives its success.

  1. Tech Mahindra Limited.

  • Number of Employees: 4,000+

Tech Mahindra Limited rounds off the top 10, with over 4,000 employees in Hyderabad. Their BPO services encompass customer support, finance and accounting, and digital solutions. Tech Mahindra’s global footprint ensures diverse opportunities.

 

Why Hyderabad Remains a Prime Location for BPO Operations

Hyderabad’s prominence as a BPO hub is attributed to several factors:

  1. Skilled Workforce: Hyderabad boasts a large pool of highly trained and educated professionals, thanks to prestigious universities and institutions in the city.
  2. Cost-Effective Operations: The city offers a cost-effective business environment with competitive labor costs and affordable living expenses.
  3. Technological Innovation: Hyderabad embraces technological advancements, ensuring BPO companies can access cutting-edge tools and solutions.
  4. Government Support: The Telangana government actively promotes the BPO sector through incentives, infrastructure development, and favorable policies.

Why Consider a Career in a BPO Company in Hyderabad?

There are compelling reasons to explore a career in a BPO company in Hyderabad:

  • Competitive Salaries and Benefits: BPO companies in Hyderabad offer attractive compensation packages, making it one of the highest paying jobs in India sectors in the city, especially for experienced professionals.
  • Job Security: The high demand for BPO services in Hyderabad ensures many job opportunities, even for newcomers to the industry.
  • Career Advancement: BPO companies provide diverse avenues for career growth, allowing individuals to climb the ladder from customer service to management positions. This makes Hyderabad the best city for a job in India.
  • Multicultural Work Environment: Hyderabad’s BPO firms foster a richly diverse work environment, providing valuable opportunities to learn about different cultures and form global connections.

In conclusion, Hyderabad continues to shine as a hub for BPO companies in 2024, with a dynamic landscape of top companies offering diverse services. Its skilled workforce, cost-effective operations, technological innovation, and government support make it an ideal destination for BPO operations and a prime choice for job seekers in the industry. As the BPO sector grows, Hyderabad remains at the forefront of this evolution. If you’re interested in how to get a BPO job in Hyderabad, consider joining one of these top companies and embark on an exciting career journey in the BPO sector.

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