If you’ve just graduated or are entering the job market for the first time, you might be wondering where to begin. One of the most accessible and high-growth career paths for freshers in 2024 is the BPO (Business Process Outsourcing) industry. And if you’re based in or near Madhya Pradesh, you’re in luck—Indore is emerging as one of India’s most dynamic cities for BPO jobs.
With its rising tech parks, government-backed Smart City initiatives, and a talented youth workforce, Indore offers not only job availability but also strong career growth opportunities for freshers.
Why Start Your Career in a BPO?
Here’s why many fresh graduates are starting their careers in the BPO sector:
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No prior experience needed – perfect for freshers
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Paid training programs
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International exposure
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Flexible shifts for part-time students or early-career professionals
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Fast career growth and transition to IT or managerial roles
According to NASSCOM, India’s IT-BPM sector is expected to cross $250 billion in revenue by 2025, with Tier-2 cities like Indore contributing significantly.
Top BPO Companies in Indore Hiring Freshers in 2024
Below are the top BPO companies in Indore that are actively hiring freshers in 2024 across various verticals.
1. Teleperformance India
📍 Location: Vijay Nagar, Indore
🔹 Roles: Customer Service, Technical Support, Chat/Email Support
🔹 Eligibility: 12th pass or any graduate; basic English skills
🔹 Why Join: Global clients, structured onboarding, health benefits
2. Impetus Technologies – BPO Services
📍 Location: Crystal IT Park, Indore
🔹 Roles: Data Entry, Analytics Support, Process Executives
🔹 Eligibility: Graduates with good communication & MS Excel skills
🔹 Why Join: Potential to move to IT roles internally
3. Serco Global Services
📍 Location: Near Bhawarkuan, Indore
🔹 Roles: Backend Operations, Customer Handling, Data Support
🔹 Eligibility: Basic computer knowledge, English-speaking skills
🔹 Why Join: Career stability, international clients, night shift incentives
4. Vardhman Technologies
📍 Location: South Tukoganj, Indore
🔹 Roles: International Voice Process, Email Support, Telecalling
🔹 Eligibility: Fluency in English; freshers welcome
🔹 Why Join: Young team, fast promotion track, skill development workshops
5. Allied Biztech
📍 Location: Near Palasia Square, Indore
🔹 Roles: Voice/Non-Voice Process, BPO Sales
🔹 Eligibility: Strong English; basic IT awareness
🔹 Why Join: Night shifts with competitive salary and incentives
6. Infosys BPM
📍 Location: Super Corridor, Indore
🔹 Roles: Data Processing, Financial Operations, Voice Support
🔹 Eligibility: Any graduate; MS Office proficiency preferred
🔹 Why Join: Reputed MNC brand, career ladder, and professional development
How to Apply for BPO Jobs in Indore
Here are trusted job platforms where you can find active BPO openings for freshers:
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Direct applications via company careers pages
Pro Tip: Keep a resume tailored for BPO roles. Highlight communication, soft skills, and any part-time or customer-facing experience.
Industry Trends: Why Indore BPOs Are Booming in 2025
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Remote Work Options: Many BPOs in Indore are offering hybrid or fully remote roles.
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Higher Starting Salaries: 15–20% increase in fresher packages post-2022.
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Growth in Non-Voice Processes: Email/chat support and backend operations are in high demand.
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Automation & AI: Candidates with adaptability to digital tools are in demand.
Final Thoughts: Start Your BPO Career in Indore
Starting a career doesn’t have to be overwhelming. With the right skills, mindset, and guidance, landing your first job in a BPO company can give you the confidence, experience, and income you need to grow professionally.
Whether you’re from Indore or relocating, now is a great time to enter the BPO space. Companies are hiring, offering training, and investing in fresh talent like never before.
