Job Details:

• Handle customer queries via calls, emails, or chat.
• Provide accurate information and resolve issues efficiently.
• Maintain customer satisfaction by delivering excellent service.
• Follow company guidelines and processes for customer interactions.
• Collaborate with teams to improve service quality.

Candidate Requirements:

• Education: Minimum 12th pass or a bachelor’s degree (preferred).
• Experience: Fresher or 1+ years in customer service (preferred).
• Skills:
  • Strong communication skills (English & regional language preferred).
  • Basic computer knowledge and typing speed.
  • Problem-solving and active listening skills.
  • Ability to handle customer queries with patience and professionalism.
• Work Environment:
  • Willingness to work in rotational shifts.
  • Ability to work in a fast-paced environment.

Salary Requirement:

• Fresher: ₹12,000 – ₹15,000 per month
• Experienced: ₹18,000 – ₹28,000 per month (varies based on experience and location)
• Additional incentives based on performance.